FAQ

How do I know if the child has improved ever since he/she joined us?

We will do an initial assessment check with your child and discuss it with you. We will also provide you with monthly report card so you can track your child`s progress. Your child`s school grades are also a great indication of how your child is progressing. 


How does it work with the group of different school students?

We will try our best to coordinate similar grades and schools in each session. However, sometimes we will have a mixed group of students from different grades and schools. All public schools follow a similar curriculum. We will give individual attention to each student to ensure that everyone gets equal instruction to excel.


What’s online access to the classroom?

Soon we will have access to an online classroom where you can access your child`s classroom from the comfort of your home. You will be able to see the physical classroom via link provided.


How does the payment plan work?

We have payment plans that suit your budget. From one time payment plans to monthly payment plans, we have various options to suit your child`s educational goals.  


Do you guys have Pick up and drop facility for my child?

Yes, we are able to pick your child up and drop them back off at home. This additional feature is available at an additional cost. Some restrictions apply


How many students in one group?

There will be a maximum of 4 students per group. We will have one on one sessions once or twice a month to ensure your child receives the best instruction and educational experience. 


What if i am not satisfied with the level of  instruction?

Although rare, you are entitled to a refund of the remainder of your tuition if paid in advance. If paying monthly, you are not obligated to any term or contract. We will try our best to ensure that this scenario does not arise. 


Do you offer bi-lingual services?

Yes, Expert Tutorials offers tuition in various languages to ensure that your child learns in the language that he/she feels more comfortable. Please contact us for more details.


What if my child can't attend a session?

Although we recommend your child attend each and every session, we offer convenient evening  and weekend sessions to accommodate your child. Please contact us if your child is unable to attend regular scheduled sessions.